QueueOne · Canvas

QueueOne Canvas

Request Tracking

Track My Request

Enter your ticket / transaction number to view the current request status.

Ticket / Transaction NumberTracking PIN (optional — required only for messages/files)

Edit

Delete Form Item

Delete this form item? Existing submitted transaction metadata will remain in transaction history.

Change Password

Current PasswordNew PasswordConfirm New Password

Use at least 8 characters.

Create Service

Service NameDescriptionService Type

Queuing uses the normal service queue. Workflow / Document Tracking enables routed approvals and document-style processing. Both combines them while retaining one tracking number.

Generate queue numbers for this service

Add Workflow Step / Task

Task / Step Name

Order

SLA Hours

Starting step Completion step

Edit Task / Step

Task / Step Name

Order

SLA Hours

Starting step Completion step

Delete Task / Step

Are you sure you want to delete ?

Its designated personnel and workflow routes will also be removed. If a transaction currently references this step, QueueOne will block the deletion.

Edit Forwarding Route

From:

Action / Route NameDecision / Outcome (optional)Route to Department (optional)Destination StepResulting Status

Add Forwarding Route

From:

Action / Route NameDecision / Outcome (optional)Route to Department (optional)Destination StepResulting Status

Set Current Concern to Pending

Pending ReasonExpected Follow-up Date (optional)

Processing submission…

Please wait. Do not refresh, close this page, or submit another request.